Refund policy

RETURN AND REFUND POLICY

At Globriva, we want you to shop with confidence. Because our products ship directly from partner suppliers, please read this policy carefully — return logistics differ slightly from a traditional retailer.

30-DAY RETURNS

We accept returns within 30 days of delivery. To be eligible, items must be unused, in their original condition, and in their original packaging. Items that have been used, worn, or damaged after delivery are not eligible for a return.

REQUESTING A RETURN

To request a return, email us at 7dayzofmonday.monday@gmail.com with your order number and the reason for the return. We will send you return instructions and the return address.

WHO PAYS RETURN SHIPPING?

You are responsible for return shipping costs, unless the item arrived faulty, damaged, or was the wrong item — in that case, we cover the return shipping and will arrange a replacement or a full refund, your choice.

REFUNDS

Once we receive and inspect your return, we will notify you by email. Approved refunds are issued to your original payment method within 5–10 business days after approval. Shipping charges are non-refundable.

FAULTY, DAMAGED, OR WRONG ITEMS

If your order arrives faulty, damaged, or as the wrong item, contact us within 14 days of delivery at 7dayzofmonday.monday@gmail.com with photos of the issue. We will send a replacement or issue a full refund — no return required in most cases.